HR News
We have been reading a lot in the recent press with regard to the labour shortages as we return from COVID, particularly in regard to the travel and hospitality industries. These industries really struggled during COVID with a cessation of all activities, and compounded with the effects of Brexit 2 years on, has found that there is a high demand for those who want to work.
Investors in People is delighted to award CSP, We invest in people, standard accreditation. It means principles and practices around supporting people are in place and everyone understands how to use them to make work better. CSP has been an accredited by Investors in People for over 16 years as a believer in its teams and individuals.
We are pleased to announce that CSP successfully registered for the UK Register of Learning Providers and have been accredited as an Approved Centre. This means that CSP can now conduct its own training and apply for funding.
We are sad to be losing Sam Wilson this October, after which he will be taking on a new role with Stephen Freeman’s catering operations based in Gloucester.
For a long time now we have believed in recognising and rewarding our Frontline team. Quite a few years ago now, we introduced the CSP Golden Ticket Scheme with immediate recognition from both clients and peers to those going above and beyond. It is quite amazing to see how many companies operate Golden Ticket schemes today.
'The Difference is You' is a programme designed to reflect the ever changing needs of our industry, clients and customers. The expectations and demands on CSP continue to grow at a rapid pace, with the bar constantly being raised in terms of operational excellence, client relationship management and customer experience. It is essential we develop our leaders with the right skills and behaviours to equip them to tackle the demands we face daily.