Operational Updates
Christmas Day is traditionally, regardless of personal beliefs or customs, a day when we can all take a break and spend some quality time with family with good food, drink and leisure activities. Those working at Kempton Park for the King George VI Chase will see it as a break between the preparations going on until Christmas Eve and re-starting the very next day on Boxing Day. But it is important to recognise those who give up their Christmas Day to support our operations and allow the rest of us to enjoy quality time.
We secured a term contract at Olympia London in 2019 following a competitive tender process. The venue is earmarked as a true destination through a significant development plan that will include hotels, bars and restaurants as well as performance venues in addition to the existing conference and exhibition trade. As we launched into this new contract with planning meetings on how the development would take place, Covid hit and we never quite got into the full calendar.
As we provide security services to our clients, including SIA licensed staff, it hace been important to us to ensure that we renew our status as part of the Approved Contractor Scheme (ACS) each year to give our clients the confidence in the quality of service we provide, but also to ourselves by way of an audit to ensure we are performing to the standards expected by the ACS
ISO 9000 family quality management systems (QMS) are a set of standards that helps organisations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. Third-party certification bodies provide independent confirmation and validation that CSP meet the requirements of ISO9001 through scheduled audits, both back of house and on operational sites. Over one million organizations worldwide are independently certified, making ISO9001 one of the most widely used management tools in the world today.
Although we have had limited crowds, 'behind closed doors' and even Euro2020 football matches, it is now almost 18 months since we have been able to enjoy full crowds back in football stadia. We are looking forward to the return of full crowds at our Premier League Clients (Arsenal, Chelsea, Crystal Palace, Tottenham Hotspur, West Ham - London Stadium and Watford FC) as well as our clients in The Championship; Birmingham City, Luton Town and Reading FC.
After a cancelled 2020 Wimbledon Championships , it was refreshing to deliver an event with crowds, and for CSP expanded operation, in 2021 with Wimbledon also being allowed to fill Centre Court for the Semis and Final as a 'test event'. This year, we supported with off-site trade vehicle and on-site searches with trained X-ray scanning teams, delivered SIA staff to support hospitality and external operations, and managed our normal traffic and crossing management.
26 March 2025
28 February 2025
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