New E-learning suites.....

Posted by on 29 April 2022 | Comments

In 2016, we were one of the first medium sized event services providers to create on-line inductions for our front-line teams. Whilst we prefer face to face sessions, the nature of our regional recruitment created logistical challenges, particularly when recruiting for one-off events. The solution was to develop on-line inductions to ensure consistency for all our front-line teams whether the worked a single event or all year round. Nowadays these are completed on the recruitment days so there is a physical presence as well, and all new staff have to undergo and pass before they can operate an assignment.

Our permanent staff training was still face to face, but our GDPR and Data Privacy video as well as our Covid videos reminded us that on-line training can be a great and accessible tool providing flexibility and easy access to training modules. Whilst we are currently reviewing how we develop an LMS (Learning Management System), we have signed up with Kallidus to offer e-learning to our permanent staff and guage reaction prior to the next stage.

This has been received extremely well by all staff, particularly the flexibility of completing courses in 'bite-sized' chunks on a laptop or a smartphone as well as being able to refresh and review on demand. Whilst face to face is always a preferred option, this is a great and accessible alternative. 

Courses offered include, but are not limited to, Bullying & Harassment, Challenging Diversity, Communicating Performance Expectations, Customer Service Essentials, Drugs and Alcohol Misuse, Equality, Diversity and Inclusion, Fire Safety, Manual Handling, Influencing Teams, Leading a Meeting and Time Management.

Caring Safe Professional